Unable to deposit initial 5000₹

To whomever it may concern,
My name is Rahul Powar and recently I obtained Niyo forex card virtually with app but the main ISSUE is that I am unable to deposit ₹5000 initial deposit in order to get my physical card.
its a kind request to please check the issue and solve it as soon as possible.

Hey @Rahul_Powar

A warm welcome to our Niyo Community :innocent:

Thank you for your valuable time on call. I certainly believe that I was able to add value to your time. As informed, kindly try loading funds through IMPS at the moment. This is just a temporary issue. Rest assured, we’re here to back you any moment you need assistance.

Ranjith M

Thanks Ranjeet for you kind assistance.
The social media platform of Niyo is highly active which makes things easier and attractive.