Unable to complete on-boarding

I have uploaded all the documents for applying neo global credit card but not able to open the account with sbm bank. Continuously facing the problem from last 15 days. I always get the new ticket number(ticket no-2300513,2290079 etc) but problem remaithe same.kindly help…

Hi @Sonu_029 ,

Thank you for providing the ticket reference numbers. I will follow up with the team and get back to you with an update.

Thanks