Transactions declined in international stores

Right now am out of india and I tried using the card multiple stores both pos and online but it’s getting declined. Although, app settings are enabled for international. I dropped email to customer support but no response yet.

Hey Shivanshi! We’d like to have this checked for you. Could you please DM us the ticket ID or your registered details for us to investigate this further? LK

Am travelling out if India right now.All my transactions are getting declined both in stores and online.
I tried reaching customer support but no response. Am not able to use card for transactions over store

I wrote email to Equitas customer support. And is this DM ? How do it do it ?

We have inboxed you. You can reply to that. LK

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