Transaction Failure and Refund

I was trying to deposit 10k as AMB but just after filling OTP and A gateway error occurred but the amount got deducted.
I did this on 31st Of Jan ,2021.
It has been more than a week i haven’t received my refund yet.

Please solve it ASAP

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Hey Ritik! Welcome to the Niyo community. We regret for the inconvenience. The issue has been highlighted and the team is working on it. We shall let you know as soon as we have an update. SR

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