# The card processing and delivery is very pathetic

**URL:** <https://community.goniyo.com/t/the-card-processing-and-delivery-is-very-pathetic/14165>\
**Category:** Banks\
**Tags:** feedback, niyo-global\
**Created:** [October 26, 2022, 7:40am UTC](https://community.goniyo.com/t/the-card-processing-and-delivery-is-very-pathetic/14165 "2022-10-26T07:40:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Maheshd93](https://avatars.discourse-cdn.com/v4/letter/m/977dab/32.png) [@Maheshd93](https://community.goniyo.com/u/Maheshd93)\
**Post date:** [October 26, 2022, 7:40am UTC](https://community.goniyo.com/t/the-card-processing-and-delivery-is-very-pathetic/14165/1 "2022-10-26T07:40:32Z")

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Hello,

My card delivery estimation date was 25th and I had planned a trip on 28th but as of now I am unable to track neither get any update from the team on my issue.

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**Author:** ![Wasim\_Al\_Basha](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/wasim_al_basha/32/2599_2.png) [@Wasim\_Al\_Basha](https://community.goniyo.com/u/Wasim_Al_Basha)\
**Post date:** [October 26, 2022, 9:36am UTC](https://community.goniyo.com/t/the-card-processing-and-delivery-is-very-pathetic/14165/2 "2022-10-26T09:36:18Z")

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Hello @Maheshd93! Welcome to Niyo Community.

We regret the inconvenience. Not to worry! We have requested our team to deliver the card to you through an alternate courier partner. Rest assured, we’ll try to deliver the card to you as soon as possible. -WB