Dear Community Members,
I am a Product Manager at Niyo and we’re excited to announce that your Niyo IDFC FIRST Bank Savings Account has a new home!
Rest assured, all the features and functionalities that you have come to love will be in the new app as well. All you need to do is download the new app, and log in!
Have any questions? We’ll answer a few right here:
Why is there a new Niyo IDFC App?
Previously, we were hosting two separate products in a single app. This separation will ensure that each product has an app dedicated especially to it.
Is it mandatory to download the new Niyo IDFC App?
Yes, this will soon be the only way you can continue using your account. After 2020-11-29T18:30:00Z, you will no longer be able to use the current app to access your account on the old app.
Do I need to create a new login for the new app?
No, you can use the same phone number and login passcode you used in the old app.
Once I’ve logged in to the new Niyo IDFC app, will I be able to use the old app?
No, you won’t be able to log in to the old app.
Will all of my app and account related details stay the same on the new app?
Yes. Everything from the payees you’ve added to your transaction history, will be available as they were. Any specific app settings that you turned on or off, will also remain as they were.
If there’s anything else we can help clarify, reply on this thread!
