Taking long time to open account. Already 3 weeks passed. what to do?
Hey @sambit1008! Welcome to Niyo Community!
We are sorry for keeping you waiting! The onboarding for Niyo Global by SBM is based on CKYC. When our system tried to fetch your CKYC details, it showed that you have got a Simplified KYC and the year of it is 2019. To onboard for Niyo SBM, the CKYC type should be Normal. Due to this we cannot onboard you for Niyo Global.
As an alternative, you may try NiyoX which offers a 0 forex markup for international transactions. Read more about the Difference between NiyoX and Niyo SBM - #2 by Deepak