Stuck on processing your wealth account

It’s been over a month and I’m STUCK on processing your wealth account. I’ve reached out to the support team and there doing nothing and asking me to wait. each time they say to try reinstalling the app and it doesn’t work, and then after this, I get a reply from another customer support person and have to explain this every time to the newone. such an endless loop…

Hey @suhailnahas! Welcome to Niyo Community!

Inconvenience regretted! A few of our users are facing this issue while onboarding for Niyo SBM. It has been highlighted to our team and they are working on it.

Unfortunately, it’s taking an unusual time and we sincerely apologise for it. We are constantly following up with our team to have this fixed. It would be great if you can allow us some more time. In the meantime, you may try NiyoX which offers a 0 forex mark-up for international transactions.