Service feedback ,please try to sort this out soon

Guys I have been trying to reach you guys to sort my query for two long days already.

I have transfered an amount of INR1,00,000 TO MY ACCOUNT TWO DAYS BACK AND UT STILL DIDN’T GET UPDATED ON THE APP.

IM AN INTERNATIONAL STUDENT IN UK AND I COULDN’T WITHDRAW THE MONEY ASWELL.

I COULDN’T RE TRANSFER IT TOO SINCE IT IS NOT EVEN SHOWING UP THERE IN THE APP.

THE APP JUST HAS DATAT UNTILL SEP12 2021

Hey Kingsley! Welcome to the Niyo Community!
We have checked and identified that your card has a chip issue & would require replacing. We’d be happy to process this for you. Kindly fill the form link: Niyo SBM (New Card Dispatch) and share your International address for us to process the card to that location. Also, it’d be great if you could share the current version of the app being used by you so that we could check and investigate further regarding the app issue that you have highlighted. LK