Related to statement

why we won’t be able to download statement

Hi Hasmukhkalal,

Welcome to the Niyo community!

It’s easy! here is how will you do it

  1. Log in to your Equitas Small Finance Bank internet banking portal
  2. On the right-hand side find ‘Quick Links’
  3. Click on ‘Bank Statement’
  4. Choose between any of the 3 statement search options ‘Periodic Statement’ or ‘Advanced Statement Search’ or ‘Online Statement’
  5. Enter the ‘Start Date’ and ‘End Date’
  6. Click on ‘View’ - ‘AS PDF’ or AS EXCEL’ as per your requirement
  7. Click on download and there you go!

Note: Keeping security and privacy as the topmost priority your bank statement is password protected. The password for the bank statement file is your Customer ID. Hope this helps! :blush:

but I want to download in Mobile Aplication …

Please go to the Menu in the app and select the “Generate Statement” option to download it to the device. You can also choose to send the statement to the registered Email ID as well. LK

yeah but when I do that , that dog is keep digging like for 10 minuts and nothing is happening.

Hey @hasmukhkalal

Sorry for the delay in responding, we recommend that you upgrade the app to the most recent version and try downloading the statement. If the problem persists, please contact us at niyox.escalations@goniyo.com with your registered email address and a screenshot of the error. Our team will be more than delighted to help you.

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