# Regarding Debit card and niyo a/c transfer
**URL:** https://community.goniyo.com/t/regarding-debit-card-and-niyo-a-c-transfer/13531
**Category:** Help
**Created:** [September 5, 2022, 11:34am UTC](https://community.goniyo.com/t/regarding-debit-card-and-niyo-a-c-transfer/13531 "2022-09-05T11:34:40Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Joby\_George\_john](https://community.goniyo.com/u/Joby_George_john)
#### Post date: [September 5, 2022, 11:34am UTC](https://community.goniyo.com/t/regarding-debit-card-and-niyo-a-c-transfer/13531/1 "2022-09-05T11:34:40Z")
I have applied for debit card on aug 25. Still I haven’t received any mails / calls about the update.
And also the amount can’t be transfered to niyo account. Its saying as Niyo account as Freeze .
Pls give an update
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### Author:  [@Ranjith](https://community.goniyo.com/u/Ranjith)
#### Post date: [September 6, 2022, 7:13am UTC](https://community.goniyo.com/t/regarding-debit-card-and-niyo-a-c-transfer/13531/2 "2022-09-06T07:13:22Z")
Hey @Joby_George_john
Welcome to our Niyo Community 🙂
As per our review, the package has reached your Location. However, the communication address you’ve shared with us does not give us a clear idea of your location since you’ve mentioned only the district. We recommend you to send a request update your communication address by writing to [global@goniyo.com](mailto:global@goniyo.com). We’ll take it up with the bank and have this updated for you.
Gracias,
Ranjith M