Refund me please

I’m Student in Russia, Last month I’ve seen the mail that they will charge 100+Gst for Withdrawal. And when I withdrawal Russia. Rubel they charged me 118 extra after transaction. After going in Niyo App I seen that it was written this 118 Rupees is charged my Merchant not by DCB bank and they will return this money after 45 days of transaction.
But after 45 days also this money is not refunded and now I cannot see this information about this after transaction.
But to this I took cash many times as I was believing they will refund me.

Please Niyo team help me to get my refund…
Please I’m in need of Money…

Hey Atharva! We’d like to have a deeper look at this. Please write to us at or contact us at 1860 258 6496 with the CRN so that we can have a look. ∞VS