Processing passport. Wait for 5-7 business days

During verification, it was mentioned that it is okay and now I am stuck with a screen stating Processing passport. Wait for 5-7 business days.

I have already shared the passport copy in the mail to
[onb-global@goniyo.com) and a ticket also has been created.
Ticket no: 1474196

Can someone please assist me in order to open the account successfully?

Hello @jrhariharan! Welcome to Niyo Community.

Our team has checked and verified your details. We request you to please re-try now. You should be able to proceed further. - WB

How can I fix that issue

@jrhariharan same issue with me :slightly_frowning_face: