Processing my bank account since a week now and still it is showing it will take 15 days

Please help me out, i applied a week ago and even now its showing that i have to wait 15 days. I dont know what this error is all about. Kindly look into the matter. I have mailed also but didnt get any response yet

Hey @Peeyush

Welcome to our Niyo Community :slightly_smiling_face:

As per our review, seems like your CKYC details have not been updated by your partner bank. Therefore, we won’t be able to proceed without this information. Kindly reach out to your banking partner where you already hold an account to update your CKYC details in the records.