POOR SERVICE EVER SEEN

STUCK AT WEALTH ACCOUNT CREATION
I have been created my account last month its been days im waiting for this problem to be resolved. Even customer service agents are not able to give me a timeframe in which the issue will be resolved.
What are you guys creating there since last month?

Hey @Frequent_Traveller! Sorry for keeping you waiting. :bowing_man:

A few users are facing this issue while onboarding for Niyo SBM. This has been highlighted to our team and they are working on it. Unfortunately, it’s taking a long time and we do not have a tentative timeline for it. We’ll reach out to you upon receiving an update on this from our team.

Regards,