Pincode not serviceable error message

Just got a call from customer support to try again entering my pincode:781028. He told that it is serviceable. but when i try this pincode i am getting error that it is not serviceable. He asked me to send a mail to niyo support. Could you please share the email id and also look into the issue. My registered number is 8884322032.

Hello @jyotirmoy ! Thank you so much for your time on call. We have escalated the issue to our team. Rest assured, we’ll try to get back with an update as soon as possible. -WB

There is no update regarding my issue. Still getting same error

Hello @jyotirmoy ! We are still following up with the assigned team to ensure resolution. Apologies for inconvenience caused.-WB