# Open new account niyo global card dcb

**URL:** <https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761>\
**Category:** Banks\
**Tags:** dcb-bank\
**Created:** [October 12, 2021, 5:02am UTC](https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761 "2021-10-12T05:02:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Vikas\_Meena](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/vikas_meena/32/15352_2.png) [@Vikas\_Meena](https://community.goniyo.com/u/Vikas_Meena)\
**Post date:** [October 12, 2021, 5:02am UTC](https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761/1 "2021-10-12T05:02:28Z")

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Hello I’m open new account but subbmit my details number name and email but no response customer care this card is very urgent but non response very bad  
How to open my account please help me bcz iam going to abroad [Screenshot\_2021-10-12-06-24-02-850\_com.android.chrome|230x500](https://community.goniyo.com/uploads/short-url/oyrOUydB2zYNYAhdCtK2kPGKUXC.jpeg)

All time see this type of see image

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**Author:** ![ScottishBaron](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/scottishbaron/32/15106_2.png) [@ScottishBaron](https://community.goniyo.com/u/ScottishBaron)\
**Post date:** [October 12, 2021, 5:15am UTC](https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761/2 "2021-10-12T05:15:46Z")

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@Vikas_Meena  
Niyo DCB Global onboarding has been put on hold as the KYC process is being updated…  
So it’ll be a while till onboarding starts again

Hope this helps  
Cheerio

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**Author:** ![Vikas\_Meena](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/vikas_meena/32/15352_2.png) [@Vikas\_Meena](https://community.goniyo.com/u/Vikas_Meena)\
**Post date:** [October 12, 2021, 5:27am UTC](https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761/3 "2021-10-12T05:27:51Z")

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Not open facing problem show this type of error

 ![Screenshot_2021-10-12-10-45-13-809_com.niyo.sbm.jpg](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/b/b5c5055d70d659bb1c9c2c5ce327876fe32d2a38.jpeg)

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**Author:** ![ScottishBaron](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/scottishbaron/32/15106_2.png) [@ScottishBaron](https://community.goniyo.com/u/ScottishBaron)\
**Post date:** [October 12, 2021, 5:43am UTC](https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761/4 "2021-10-12T05:43:51Z")

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@Vikas_Meena  
It seems your ckyc has not been updated….  
That’s why the account couldn’t be opened

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**Author:** ![azzminmehta](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/azzminmehta/32/31688_2.png) [@azzminmehta](https://community.goniyo.com/u/azzminmehta)\
**Post date:** [September 1, 2023, 10:02am UTC](https://community.goniyo.com/t/open-new-account-niyo-global-card-dcb/9761/5 "2023-09-01T10:02:46Z")

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I have got the DCB kit to open my account. Twice I registered to schedule an appointment but did not get vKYC call. I have been writing to Niyo customer care they keep saying vkyc is initiated but not getting an email. Checked inbox and junk. Can I get a customer care no. where I can call and get my problem resolved as the Niyo team doesnt seem to be interested in resolving my problem they just keep sending emails…