Onboarding Issue while applying for Forex debit via DCB bank

Hi, I just downloaded the niyo app. Went in to apply for a forex debit card via dcb bank, However after aadhar otp was submitted it just shows a blank grey screen. If I restart the app and try again I only find the “Resume onboarding” option and it always leads to this same blank grey screen

Any way to reset this onboarding so I can start over?

Hi @Deepanjan_Sinha ,

Apologies for the inconvenience caused.

To help us resolve the issue, please share the above screenshot with our in-app support team at global@goniyo.com. Our dedicated team will review your case and assist you accordingly to ensure the problem is resolved as quickly as possible.

Thank you for your patience and cooperation.