Not accepted file no?

My passport issues in India but still my file no. Not accepted. My pan card & Adar card date of birth not matching in passport.May be this reason it may not accepting. Now i had been tried 5 times already. Now not possible to update due to more try. What is the solution. Kindly inform.
John 09449714890

Hey @John_Walter_Castelin

A warm welcome to our Niyo Community :slight_smile:

We request you to update the DOB details in the records and reach out to us, we’ll take this up with our team and offer you the needed support.