Not able to use email

I had created my account with phone number and mail id .But i was not able to complete the process.I have entered the passport no.My passport was renewed outside india.i have entered the passport no.It became blocked .After that i tried to create another account with email and phone number.but not able to use again .please help

Hello @muhammed_shamil! Welcome to Niyo Community.

We are currently accepting passports that are issued within India. As your passport is issued in Saudi Arabia, we will not be able to create your Niyo Global By SBM account. You may try for NiyoX because it also offers you a Zero Forex Markup card. Please click on the link: to read more information. -WB