# Not able to order card

**URL:** <https://community.goniyo.com/t/not-able-to-order-card/13061>\
**Category:** Help\
**Created:** [August 10, 2022, 4:28pm UTC](https://community.goniyo.com/t/not-able-to-order-card/13061 "2022-08-10T16:28:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jai\_Gopal](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/jai_gopal/32/26028_2.png) [@Jai\_Gopal](https://community.goniyo.com/u/Jai_Gopal)\
**Post date:** [August 10, 2022, 4:28pm UTC](https://community.goniyo.com/t/not-able-to-order-card/13061/1 "2022-08-10T16:28:55Z")

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I have submitted 5000 r. in my account but after that i am unable to order debit card.

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**Author:** ![Ranjith](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ranjith/32/10094_2.png) [@Ranjith](https://community.goniyo.com/u/Ranjith)\
**Post date:** [August 11, 2022, 11:37am UTC](https://community.goniyo.com/t/not-able-to-order-card/13061/2 "2022-08-11T11:37:08Z")

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Hey @Jai_Gopal

A warm welcome to our Niyo community 🙂

As we checked, your card request has been successfully processed and your tracking details have been generated. Kindly check your app for updates on the tracking details after 24hrs.

Gracias,  
Ranjith M

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [August 12, 2022, 6:17am UTC](https://community.goniyo.com/t/not-able-to-order-card/13061/3 "2022-08-12T06:17:22Z")

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A post was merged into an existing topic: [Error in ordering debit card](https://community.goniyo.com/t/error-in-ordering-debit-card/13089/3)