Hi Team,
I am not able to create account. getting CKYC error. I have my ckyc completed. Please look into it.
Regards,
Navneet
Hey @navneet9021! We regret to inform you that as of now we won’t be able to proceed with your onboarding as your CKYC data is not updated OR does not match our requirements.
A CKYC record is updated only if you hold a Mutual Funds account or a Bank account. The chances are you might already have these, but the bank or your mutual funds’ account partner might have not updated your KYC record in the directory.
While I write this we are working on an alternative for the same and you will be amongst the first ones to be informed of an update. In the meanwhile, you may try another product of ours i.e NiyoX which offers a Tap & Pay feature and can be used for international transactions at 0 mark-up charges.
Regards,