Not able to login in my niyo app

got a notification to change password after doing it still shows same thing deleted the app and downloaded again and now tells server is down

Hi @mannan_ahmed ,

Its a security step wherein we suggest our users to change the password every 3 months.
Kindly try after sometime and you will be able to change the password through forgot password option.

Hope this helps!
Do let is know in case of any further assistance required.
Cheers!

I am unable to access the app at the moment and the experience has been erratic off late. I have had to use the idfc app, when I always prefer using the Niyo app. Request the relevant teams to kindly fix this for good so we can continue using the Lovely app without glitches (and there are a few currently)

Hi @pbafna ,

Thanks for reaching out to us. It’s always important for us to cater to our customer needs as much as possible, so we’re very sorry we couldn’t deliver what you expected.

Each of our products have been launched in partnership with different partner banks, each with a set of offerings and specifications that they are able to commit to the product.

For our customers to enjoy uninterrupted banking services, we are delighted to inform you that IDFC FIRST Bank has launched a comprehensive new app covering all the savings account requirements you may have. With this new app, you’ll have access to personalised features such as analysis and auto-categorisation of your income and expenses, two-click FD booking, and super fast payments and investments at your fingertips. This app is the best way to avail the Bank’s full range of financial solutions.
Rest assured that your account will be exactly the same and fully accessible via this new app, and your account and services will continue unabated with IDFC FIRST bank.
If you have made any investments through the Niyo IDFC app, you can also find them in our Niyo Money app.

Cheers!
Bansari

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