Not able to create account on Niyo Global by SBM || CKYC error

I am unable to proceed after this. I don’t know if my account is created. From the past 3 days same error is showing on the app. Please help @Bansari . I want the card asap as I am going to travel.

Hi @Shubham_Dongre,

Welcome to the Community!

Firstly, we’re delighted and immensely thankful to you for agreeing to be our first adopters and beta users. Your trust in us has given us the confidence to build a robust product that we hope will transform lives of Indians travelling abroad.

Feedback about the product has been pouring in and we’re putting our best foot forward to fix every loophole that has been pointed out before we roll Niyo Global by SBM out in the market.

While we’re at it, we have a small request for users in the pre-onboarding stage -

Please write to us at with your concerns + registered mobile number + screenshots so we don’t miss out on any of the queries and resolve them on priority.

This will also help us track the queries better.

Thanks in advance!

Kindly see my issue here:- @Bansari CKYC Error I already have one