So the same thing happened with me twice, I’ve referred my friend to open niyo idfc account and he successfull downloaded the app and used my referral code (actually this process is done by me in his mobile) last time i just referral and and i haven’t received refer and earn coupon so i think might be he forgot to use my referral code. But this time I’ve entered the code from my myself so if you’re unable to fetch it then it’s clear that you’re not interested in giving reward to the user.
And first of all you’ve taken a long time to fetch it (worst support) over email even you’re not try to read the mail that what i want to say, just copy paste the faq section and no response on whatsapp. Lastely received follow up from twitter and this can’t be imagined.
Feeling cheated from niyo… it’s better I’ll go back to kotak Mahinda bank at lest they have a good support and they will listen and never ever faced any such issues.
It’s my huge mistake to choose niyo and telling people to join it wil never recommend it to anyone.
Totally fke promises and no support at all, from my last bank if they promise me anything (reward/cashback) they never cheated me.
Bye bye niyo!!