What is the problem with KYC of NiyoX. Already 3 times I have scheduled KYC and all the 3 times it has been left unattended. There has been no proactive information from your side too. After each of the 3 times, I have written mails, and I have got the standard response- Our KYC agent has got Covid.
3 things here-
- Do you have only 1 agent or each new agent happens to get COVID?
- Why can’t you proactively inform before the time slot about rescheduling? What is the use of rescheduling?
- Why is there no contact number to coordinate for KYC?