Tell me exact duration of receiving Niyo X card. I have not received anything after KYC.If not able to deliver the card, please close the account.
Hey @Salil_Shukla . Welcome to Niyo community.
We see that your biometric KYC was done on 5th July 2021
Usually, it takes about 15 working days for card delivery, though we’ve seen it get delivered sooner in some cases based on location. However, we’ve also seen delays in some cases due to the pandemic and restrictions in some areas. It’d be great if you could hang in there for 15 days. We’ll try our best to get your card delivered within the promised time.
You can also connect with the Equitas Toll-Free Customer care number - 1800 103 1222 to get more info on tracking and card delivery status.
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