I’m existing user and my account is active in Niyo SBM ; as per new rule while creating an account , Passport is required.
Do I need to provide Passport details ?
but I don’t have Passport
Can you please tell , what exactly happening there . I mean is it compulsory for :
- for new user only or
- also for existing user
Hey @Roshan! Currently, it’s not mandatory for the existing users to submit a passport copy. But we’ve made it mandatory for the new users’.
However, if high volumes of UPI transactions to multiple accounts or high ATM withdrawals are observed on the account, under the bank request, our compliance team might reach out to the existing users and ask them to share their passport copy at email@example.com