NIYO new registration CKYC error

Hi I have a CKYC number and my CKYC is just max 2 years old. However, Niyo Global app still gives me error that my CKYC could not be found and I can’t register.
I sent a mail to the support staff but didn’t get any appropriate response.
Please help.

@ashrithjain Can you help?

Hey @Varun_Mehta ! We already have a dedicated post about CKYC update here on communiy, request you to check the same: About the CKYC registry - #3 by Bansari