Niyo Global refund issue

Hey i have purchased a product in Staples.com using Niyo Global card on Jan 4th, but staples cancelled my order and said they have released my money, its been 12 days since and my money has not yet reflected in my account.

Hey Hrithik! Welcome to the Niyo Community. The refund has been successfully credited to your Niyo account. The updated balance should reflect in the app. We appreciate your patience. SR