# Niyo global outage 10 march

**URL:** <https://community.goniyo.com/t/niyo-global-outage-10-march/17541>\
**Category:** Help\
**Created:** [March 10, 2024, 7:21am UTC](https://community.goniyo.com/t/niyo-global-outage-10-march/17541 "2024-03-10T07:21:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sarthak\_Verma](https://avatars.discourse-cdn.com/v4/letter/s/da6949/32.png) [@Sarthak\_Verma](https://community.goniyo.com/u/Sarthak_Verma)\
**Post date:** [March 10, 2024, 7:21am UTC](https://community.goniyo.com/t/niyo-global-outage-10-march/17541/1 "2024-03-10T07:21:20Z")

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I have been facing challenges all day long with using niyo card, money is not getting loaded. Then I am not getting OTPs for payment, @NiyoSupport pls tell me whats going on.

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**Author:** ![Jumain\_Qureshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/jumain_qureshi/32/32066_2.png) [@Jumain\_Qureshi](https://community.goniyo.com/u/Jumain_Qureshi)\
**Post date:** [March 11, 2024, 5:02am UTC](https://community.goniyo.com/t/niyo-global-outage-10-march/17541/2 "2024-03-11T05:02:15Z")

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Hi Sarthak,

We sincerely apologize for any inconvenience caused. Please send an email to [global@goniyo.com](mailto:global@goniyo.com) detailing the issue you’re experiencing. Our dedicated team will promptly assist you and work towards resolving the issue to your satisfaction.

Thank you for your understanding.