I downloaded the Niyo app and provided required information, but while verification process information mismatch error between Aadhaar and CKYC is thrown. Can someone guide the steps/actions to be taken?
Hey @Prajit_Sathish! Welcome to Niyo Community!
There seems to be a name mismatch in your CKYC details and Aadhaar due to which you are unable to complete the onboarding for Niyo SBM. We are sorry to inform you that we cannot help here as of now. We kindly request you to update your name in the CKYC records as in your Aadhaar and then try onboarding for Niyo SBM.
Regards,