# Niyo Global CKYC issue

**URL:** <https://community.goniyo.com/t/niyo-global-ckyc-issue/13852>\
**Category:** Help\
**Created:** [September 29, 2022, 1:41pm UTC](https://community.goniyo.com/t/niyo-global-ckyc-issue/13852 "2022-09-29T13:41:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Rajesh\_Chaturvedi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/rajesh_chaturvedi/32/27538_2.png) [@Rajesh\_Chaturvedi](https://community.goniyo.com/u/Rajesh_Chaturvedi)\
**Post date:** [September 29, 2022, 1:41pm UTC](https://community.goniyo.com/t/niyo-global-ckyc-issue/13852/1 "2022-09-29T13:41:14Z")

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Hi  
I tried creating Niyo Global account today but was rejected due to cKYC issue.  
I have more than multiple saving accounts and multiple Demat accounts. Even I have cKYC number with me.  
Is any help possible please?

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**Author:** ![Manisha\_Radhakrishna](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/manisha_radhakrishna/32/16431_2.png) [@Manisha\_Radhakrishna](https://community.goniyo.com/u/Manisha_Radhakrishna)\
**Post date:** [September 29, 2022, 3:49pm UTC](https://community.goniyo.com/t/niyo-global-ckyc-issue/13852/2 "2022-09-29T15:49:07Z")

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Hi @Rajesh_Chaturvedi, welcome them to our community! We are sorry to inform you that as per our findings, we see that you have not met the minimum onboarding criteria to onboard for the Niyo Global by SBM account. Your CKYC account type is Simplified-based e-KYC whereas we need at least one full CKYC entry to onboard you. We will let you know once we have a solution around this through our social channels. Stay tuned!