Niyo Global Card Refund Issues

I have recently started using Niyo Global Card and around one month ago I had to deposit some incidental amount in SGD at the time of hotel check in and the same was released at the time of check out. Its been 14 days I am still waiting for the refund.
PS: There is nothing pending from Hotel end, problem is with Niyo.

Hey Vishakha! Welcome to the Niyo Community! Please rest assured, the funds have successfully reached your account and the same should be reflected in your transactions. LK