I was supposed to receive the card by May 04, 2022 as per Niyo & Delhivery, the card reached the destination city on 4th May itself, till now the card has not been delivered. Delhivery is one of the worst service, after checking their Twitter timeline I got to know that many of their customers are facing issues like mine.
and after connecting with Niyo CS, they just reply stating that they are working on priority.
I just lost hope on receiving the card now.
Hey @Sainath201! Regret the delay! We’ve escalated this to our courier partner and are following up with them on a priority basis. Kindly allow us some time and we’ll help you with an update on this.
Update on ticket 1275212
I got a call from Delhivery Hyderabad branch, they told that the shipment has been damaged and they are returning it back to source location.
Hey @Sainath201! Regret the inconvenience! Rest assured, the card will be re-dispatched to you once it is received at the source location.