Niyo Global Balance not updating and can't transfer money back to my other bank account

Hi,

I have created your account on Sept 1dt and kept a balance for 5000 rupees till today. I can’t refresh my balance and I can’t even transfer my money from SBM account to other one. There is no need about my signature debit card ad well. Does my money just vanish just like that,?!

Screenshot_2021-09-13-00-23-33-584_com.niyo.sbm|225x500

Niyo SBM servers remains down during the night hours daily . Try it during day time.

Will it also does not allow us to transfer money,?

Hi @Pranav_Reveendran ,

We regret to inform you that due to server downtime from 11 PM - 4 AM IST, you’ll be unable to check your updated balance on the app, and fund transfer will not be available as well. Services will resume post 4 AM. However, your card will remain operational for POS, ECOM, or ATM transactions.

Cheers!
Bansari

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