Niyo Card Blocked

Hi
Recently my Niyo Card got blocked and my account got disabled (not able to login) & while login through phone, getting error message ’ Customer is not active’ can you help in getting Card unblocked and account or ket me know what’s the process?

Hi @Ramraj_Nagar, welcome to our community! regret the trouble. This is not the kind of experience we wanted you to have. Kindly write to us at global@goniyo.com with your registered email id or use the Live chat support from the app our team will be happy to assist you better.

Hi
I’m not anle to login on App, so not quite sure how to use live chat support. Can you let me know another way to get card unblocked.