# New atm card not working..very bad service from sbm niyo

**URL:** <https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885>\
**Category:** Banks\
**Tags:** banking, feedback\
**Created:** [August 2, 2022, 3:48am UTC](https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885 "2022-08-02T03:48:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Himanshu\_Suryavanshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/himanshu_suryavanshi/32/25742_2.png) [@Himanshu\_Suryavanshi](https://community.goniyo.com/u/Himanshu_Suryavanshi)\
**Post date:** [August 2, 2022, 3:48am UTC](https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885/1 "2022-08-02T03:48:30Z")

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![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/f/f/ffebd951c04eebfe964b015b5622d7d3242f38f3.jpeg)  
My atm card is not working error code 068- External decline

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**Author:** ![Ranjith](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ranjith/32/10094_2.png) [@Ranjith](https://community.goniyo.com/u/Ranjith)\
**Post date:** [August 2, 2022, 4:47am UTC](https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885/2 "2022-08-02T04:47:06Z")

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Hey @Himanshu_Suryavanshi

A warm welcome to our Niyo community 🙂

As we checked, the above-mentioned error based on error code is a functionality issue from the ATM Kiosk. We recommend you to withdraw from a different facility.

Gracias,  
Ranjith M

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**Author:** ![Himanshu\_Suryavanshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/himanshu_suryavanshi/32/25742_2.png) [@Himanshu\_Suryavanshi](https://community.goniyo.com/u/Himanshu_Suryavanshi)\
**Post date:** [August 2, 2022, 3:24pm UTC](https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885/3 "2022-08-02T15:24:30Z")

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Hello mr. intelligent i have tried with Sbi bank, Axis bank and hdfc bank… so stop fooling around. Accept your mistake and correct it

 ![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/f/3/f3a9b2d404f8cdf5b1ce84ac56cf6bdd49dcf015.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/1/b/1b7b192bf2cd3647192450b85df20038a14cd0a5.jpeg)

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**Author:** ![Himanshu\_Suryavanshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/himanshu_suryavanshi/32/25742_2.png) [@Himanshu\_Suryavanshi](https://community.goniyo.com/u/Himanshu_Suryavanshi)\
**Post date:** [August 2, 2022, 4:09pm UTC](https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885/4 "2022-08-02T16:09:50Z")

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![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/9/7/976cf050ed7ede587abcfa1d36a5f219673267d0.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/1/b/1b7b192bf2cd3647192450b85df20038a14cd0a5.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/f/3/f3a9b2d404f8cdf5b1ce84ac56cf6bdd49dcf015.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/f/f/ffebd951c04eebfe964b015b5622d7d3242f38f3.jpeg)  
Tried axis, hdfc, sbi and canara bank atm but your atm card is not working on any atm. I have complained multiple times and raised a ticket but every time these sbm bank and niyo people give excuses.

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**Author:** ![Ranjith](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ranjith/32/10094_2.png) [@Ranjith](https://community.goniyo.com/u/Ranjith)\
**Post date:** [August 3, 2022, 8:07am UTC](https://community.goniyo.com/t/new-atm-card-not-working-very-bad-service-from-sbm-niyo/12885/5 "2022-08-03T08:07:56Z")

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Hey @Himanshu_Suryavanshi

We regret the hassle. Could you? please confirm if you’ve tried resetting your card locks in the app. If not kindly disable all channels and enable them back again and try transacting. If you still face the issue. Worry not, we’ll take this up and assist you with the needful.

Gracias,  
Ranjith M