NEFT/RTGS/IMPS charges

Hi,

As per the new SOC which is not shared with customers until a customer do a RTGS, gets charged for it and then asks for this, https://equitasbank.com/sites/default/files/2022-12/Niyo-SOC-December-2022.pdf RTGS, NEFT and IMPS are chargeable. These are being provided free by all banks via app and internet banking. So, why the charges now?

  • How to close the existing NiyoX Equitas account online?
  • How to close only the debit card and is the debit card still free after some mab is maintained?

@Deepak @Lucky @Wasim_Al_Basha @ashrithjain

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