Thank you so much for prompt response to my issue from your side. The issue has been resolved.
Hey @yash_sharma
Thank you for your kind words! 
We’re glad to know that your issue has been resolved.
If there’s anything else you need assistance with, please feel free to reach out to us via DM or through our 24×7 in-app live chat support. You can also write to us at global@goniyo.com — we’re always here to help. 
Wishing you a smooth and hassle-free experience ahead! 
Hi…i am unable to log in into Niyo App since this morning. I have cleared catche, re-installed the app. After putting my mob no it is just searching and then I get an error saying ‘something went wrong. Plez try again later.’
please resolve my issue.
Hey @Scarzo ,
Welcome to the Niyo Community! 
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything
Thank you for the response… it finally started working 5 mins back.. got a msg that there was a glitch in the app and is now resolved.
Hey @Scarzo ,
We are glad to hear that the issue has been resolved. If you need any further assistance, feel free to write us back, reach out via our 24/7 live in-app chat support, or email us at global@goniyo.com. We’re always here to help.
Hey @Godofwar ,
Welcome to the Niyo Community!
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything
Hey @Godofwar,
We attempted to call you but were unable to reach you. To help us investigate promptly, we request you to kindly share us a screen recording of the issue to global.escalation@goniyo.com and help us with the ticket ID here. This will allow us to understand the problem better and provide a quicker resolution. We appreciate your patience and cooperation.
