Need help to reset onboarding

Hi Team,
I need help to reset my Niyo Global Debit card onboarding process. I need to re enter my name exactly as it appears in my passport. I had written email to support team but did not get a response. My ticket number is #2200087

Hi @Shiny_Leo ,

I going to forward this to our concern team and try to fix your issue at the earliest.


Hi @Jumain_Qureshi is there any update on my issue?

Hi @Shiny_Leo ,

As checked, we can confirm that the issue has been resolved. Could you please check your email and follow the instructions provided?


Hi yes this issue has been resolved, thank you so much