# Need clear steps to pass open GoNiyo

**URL:** <https://community.goniyo.com/t/need-clear-steps-to-pass-open-goniyo/13376>\
**Category:** Help\
**Created:** [August 27, 2022, 6:45am UTC](https://community.goniyo.com/t/need-clear-steps-to-pass-open-goniyo/13376 "2022-08-27T06:45:34Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\
**Post date:** [August 27, 2022, 10:01am UTC](https://community.goniyo.com/t/need-clear-steps-to-pass-open-goniyo/13376/3 "2022-08-27T10:01:34Z")

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Hey @venkatesh_bt! Welcome to Niyo Community!

If you’ve got the above screenshot in your Niyo Global app, we are sorry to inform you that we cannot onboard you due to CKYC-related issues. It looks like your CKYC doesn’t match the required onboarding criteria.

Alternatively, you may try [NiyoX](https://www.goniyo.com/niyox-equitas/) offers a 0 forex markup for international transactions. Read more about the [Difference between NiyoX and Niyo SBM - #2 by Deepak](https://community.goniyo.com/t/difference-between-niyox-and-niyo-sbm/10365/2)

Regards,

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_[View the full topic](https://community.goniyo.com/t/need-clear-steps-to-pass-open-goniyo/13376)._
