My wealth account is still on processs!

How long does Niyo wealth account to be created it’s already been ten days since you verified my passport
Im really in a hurry i need it because i planning to visit abroad in 15 span
And i need u to speed up my wealth account process
Thank you

Hey @Dracarx.v

Welcome to our Niyo Community :slight_smile:

We understand your discontent from the delay. Our team is predominantly working on the issue to bring a fix. We’re unable to affirm a timeline due to the nature of the issue.
We recommend you to check our NiyoX or Niyo DCB which can be a handy option for your travel.

Gracias,
Ranjith M

I has been 12days why is my account creation is still processing can u plzz help me by doing something rather than telling me to use niyox or some other cards plzz help!!!

Hello @Dracarx.v ! A few of our users are facing this issue while onboarding for Niyo SBM. It has been highlighted to our team and they are working on it. Unfortunately, it’s taking a long time. We’ll reach out to you upon receiving an update.-WB