My Scheduled is not conform why? But agent visit day , showing me 28 dec 2021 why?

Hey @Shobha_Kumar ! Welcome to the Niyo community.

As we checked, you’ve exceeded the Biometric re-schedule limit. Not to worry! We’ve forwarded your concern to our KYC team. We’ll try to complete the Biometric Verification of your account as soon as possible. -WB


Hey @Shobha_Kumar! Our KYC team had tried to reach out to you several times. Unfortunately, they couldn’t connect with you on your registered number. It looks like the incoming calls are barred. We kindly request you to activate it and then let us know so that we can ask our team to reconnect with you.


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