My Niyo sbm card should be delivered on or before 12 and till now I didn't received it

I ordered my debit card and it shows it Will be delivered before aug 12 and till now I didn’t received it and tomorrow I am moving to USA what should I do now niyo team , I postponed my flight for this card and you did this , How are you going to deliver my card ?

Kindly contact the Delivery company customer care niyo can’t do anything if they have already sent it. (I am a customer , I don’t work for niyo)