My niyo global sbm card is useless from the day received

Niyo team,
Ticket Id - 1011618, complaint raised on 26th August, it is 3 weeks now. I am unable to use niyo sbm card for ATM /POS TRANSACTIONS. The customer care agreed for the replacement. But there is no update on further for reissue of debit card, no dispatch details found in delhivery.
It is useless to hold this account with out card. Found niyo customer care is no active.

Hi @V_Roshan ,

Rest assured the card will be replaced. We have already initiated the process for the same and you shall receive it soon.

We regret the inconvenience caused :frowning:

Cheers!
Bansari