My biometric kyc is done before 3 days ago but still showing pending in the app

Hey @Sourav_Gagneja! We are sorry for keeping you waiting. Your account has been blocked due to which the KYC upgrade has failed. You may have to contact Equitas Small Finance Bank at 18001031222 on working days between 9 AM to 6 PM or send a mail to customerservice@equitasbank.com mentioning your concern, and the team will assist you.

Regards,

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