# My account loading **URL:** \ **Category:** Banks\ **Tags:** niyo-equitas\ **Created:** [June 9, 2021, 4:43pm UTC](https://community.goniyo.com/t/my-account-loading/6976 "2021-06-09T16:43:55Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Faijal\_Vahora](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/faijal_vahora/32/6105_2.png) [@Faijal\_Vahora](https://community.goniyo.com/u/Faijal_Vahora)\ **Post date:** [June 9, 2021, 4:43pm UTC](https://community.goniyo.com/t/my-account-loading/6976/1 "2021-06-09T16:43:55Z")
Try to create account but still loading ---
**Author:** ![Lucky](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/lucky/32/1947_2.png) [@Lucky](https://community.goniyo.com/u/Lucky)\ **Post date:** [June 10, 2021, 9:45am UTC](https://community.goniyo.com/t/my-account-loading/6976/2 "2021-06-10T09:45:51Z")
Hey Faisal! Welcome to the Niyo Community! We regret the inconvenience. Please DM us your registered number along with the error screenshot so that we can get this checked for you. LK ---
**Author:** ![Faijal\_Vahora](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/faijal_vahora/32/6105_2.png) [@Faijal\_Vahora](https://community.goniyo.com/u/Faijal_Vahora)\ **Post date:** [June 10, 2021, 10:02am UTC](https://community.goniyo.com/t/my-account-loading/6976/3 "2021-06-10T10:02:09Z")
9624536361 See attached screenshot ![Screenshot_20210610-125834](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/4/48a7b7c92c6595c084a3f04717839b612b2a8053.jpeg) ---
**Author:** ![Lucky](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/lucky/32/1947_2.png) [@Lucky](https://community.goniyo.com/u/Lucky)\ **Post date:** [June 10, 2021, 10:24am UTC](https://community.goniyo.com/t/my-account-loading/6976/4 "2021-06-10T10:24:58Z")
> [@Faijal\_Vahora](#): > > 9624536361 Thank you for sharing the details Faizal! We have raised the issue to our team and this should be fixed soon. We will get back to you as soon as we have an update on the matter. LK ---
**Author:** ![Ajazmohd](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ajazmohd/32/3615_2.png) [@Ajazmohd](https://community.goniyo.com/u/Ajazmohd)\ **Post date:** [June 11, 2021, 6:01am UTC](https://community.goniyo.com/t/my-account-loading/6976/5 "2021-06-11T06:01:16Z")
Did you create your account? If not…then you can use my referral code AJAZ2123 to get a scratch card worth upto Rs.125. ![Screenshot_2021-06-11-11-03-49-28](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/7/79eb2780f914030f02c936fd2ff1b03894621ccb.png) ![Screenshot_2021-06-11-11-04-17-06](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/0/08119c75d4e707390272f2794a9e2265665d560d.png) I earned ₹46 for referring my friend to NiyoX. Now earn scratch card for up to ₹125 when you sign up on NiyoX (2-in-1 Savings & Wealth Account) with my code AJAZ2123 and make any transaction of more than ₹999. Let’s #DecodeBanking together. Hurry, download NiyoX today [https://niyox.page.link/1c59RecWvTGMNTr29](https://niyox.page.link/1c59RecWvTGMNTr29) TnCs ![Screenshot_2021-06-10-17-17-09-81](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/f/f94a91427b82e3747513e12094272ffd95809722.png) ---
**Author:** ![iamtheanon](https://avatars.discourse-cdn.com/v4/letter/i/d26b3c/32.png) [@iamtheanon](https://community.goniyo.com/u/iamtheanon)\ **Post date:** [June 11, 2021, 6:19am UTC](https://community.goniyo.com/t/my-account-loading/6976/6 "2021-06-11T06:19:53Z")
How did you get the Rewards and Referral page. For me it is not visible at all. ---
**Author:** ![ashrithjain](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ashrithjain/32/14659_2.png) [@ashrithjain](https://community.goniyo.com/u/ashrithjain)\ **Post date:** [June 11, 2021, 6:22am UTC](https://community.goniyo.com/t/my-account-loading/6976/7 "2021-06-11T06:22:47Z")
Hello @iamtheanon . Firstly, welcome to Niyo. To get the best and the latest from Niyo, make sure to update the NiyoX mobile application from your device’s app store to the latest version. If you have any other queries, feel free to reach out again! Good day, Ashrith ---
**Author:** ![iamtheanon](https://avatars.discourse-cdn.com/v4/letter/i/d26b3c/32.png) [@iamtheanon](https://community.goniyo.com/u/iamtheanon)\ **Post date:** [June 11, 2021, 6:39am UTC](https://community.goniyo.com/t/my-account-loading/6976/8 "2021-06-11T06:39:38Z")
I am running the latest version of the app from the Play store. I checked again today. I am running version 1.0.29. ---
**Author:** ![ashrithjain](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/ashrithjain/32/14659_2.png) [@ashrithjain](https://community.goniyo.com/u/ashrithjain)\ **Post date:** [June 11, 2021, 6:46am UTC](https://community.goniyo.com/t/my-account-loading/6976/9 "2021-06-11T06:46:29Z")
Hey @iamtheanon . As you’ve mentioned that you’ve the updated application, could you please go to NiyoX and click on “Menu” from the bottom toolbar and you should be able to see “Refer & Earn” option in there. If you don’t see it, I request you to please follow the below steps and it should work just fine: 1. Clear the app data and uninstall NiyoX app. 2. Reboot your device. 3. Install NiyoX from your device’s app store and Sign In. Let me know if it works! Good day, Ashrith ---
**Author:** ![iamtheanon](https://avatars.discourse-cdn.com/v4/letter/i/d26b3c/32.png) [@iamtheanon](https://community.goniyo.com/u/iamtheanon)\ **Post date:** [June 11, 2021, 7:55am UTC](https://community.goniyo.com/t/my-account-loading/6976/10 "2021-06-11T07:55:25Z")
> [@ashrithjain](#): > > Hey @iamtheanon . As you’ve mentioned that you’ve the updated application, could you please go to NiyoX and click on “Menu” from the bottom toolbar and you should be able to see “Refer & Earn” option in there. If you don’t see it, I request you to please follow the below steps and it should work just fine: Tried all the steps and this is what I still get. Please check from your end as well once or if there is anything else to be done. ![NiyoX Menu](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/2X/1/164ff99e766c6e6f1e5ad21f7b71c52c7f3d4c57.jpeg) ---
**Author:** ![Lucky](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/lucky/32/1947_2.png) [@Lucky](https://community.goniyo.com/u/Lucky)\ **Post date:** [June 13, 2021, 1:51pm UTC](https://community.goniyo.com/t/my-account-loading/6976/11 "2021-06-13T13:51:16Z")
Hey Gaurav! Please rest assured, the refer and earn program is not launched for all the customers yet. We are still in the process of making it live for all the customers and you should be able to see the option soon in your application as well. LK ---
**Author:** ![system](https://us1.discourse-cdn.com/flex021/uploads/goniyo/original/3X/7/e/7e3c381905eaf9d9da068f52aab82bb1d264af94.png) [@system](https://community.goniyo.com/u/system)\ **Post date:** [June 18, 2021, 1:51pm UTC](https://community.goniyo.com/t/my-account-loading/6976/12 "2021-06-18T13:51:53Z")
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