My account frozen why?

Sir my account frozen. Help me to unfreeze that.
My registered email is tdey169@gmail.com and mobile number 7076135653

Hey @Tanmoy_Dey

Welcome to our Niyo Community

we truly regret the hassle caused due to the freeze imposed on your account. We request you to please contact Equitas on 1800 103 1222 on working days between 9:00 AM to 6:00 PM or you can mail to selfservice@equitasbank.com with the requested details so that they can review and unfreeze it.

Gracias,
Ranjith

I have contacted them yesterday it self with all the required information and no from the team is contacting me please escalate this to someone who can help me further kr arrange me a call back

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