My 20kmoney is not added in niyo account

Apologies for the delay, the issue is taking a bit more time than expected, we will proactively communicate you on 853019\

niyo is always sending me this message since 12days

Hey Yugal! Welcome to the Niyo Community! We sincerely apologize for the delay in getting this resolved. Your issue is already being investigated and we will revert back to you as soon as we have any update on this. LK